REFUND POLICY

Returns at Besmir Latifi are possible for not tailored products, and the return deadline is 15 days from the shipment confirmation date. 

You cannot exchange or return articles made upon request. The products must be in perfect condition (not used, not cleaned, without repairs and with their corresponding purchase receipt). The purchase document is essential for orders made with a gift receipt so that the refund is not processed using the same payment method used for the purchase. 

Returns must always be made the headquarters in Antwerp. 

Besmir Latifi reserves the right to refuse returns outside the time limit, if the products are not in the same condition in which they were sent and/or if they do not comply with our return conditions. We may withhold reimbursement until we have received the goods or you have supplied evidence of having sent them back.

IMPORTANT: Should you want to return items from several orders (or more than one order), it is essential that you request collection for each one and according to the number of boxes you wish to return. Besmir Latifi is not responsible for returns of items purchased in different orders and/or returned with the request for collection of a different order.    

When selecting a delivery method not provided for in our return conditions, we consider that it is your responsibility and you must bear the direct cost of both shipping and the product in the event of loss.